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Locations

Cheltenham

Better Place Australia, Level 1/16 Park Rd, Cheltenham VIC 3192 Australia
Cheltenham, VIC 3192

T 03 9556 5333 T 03 9556 5333

Fitzroy

Fitzroy Legal Service, Level 4, 126 Moor Street (access via courtyard)
Fitzroy, Victoria 3065

T 03 9355 4700 T 03 9355 4700

Cardinia

Black Fish Medical Centre, 215/235 Rossiter Road
Koo Wee Rup, Vic 3981

T 1300 623 523 T 1300 623 523

1800-639-523

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Accessible Psychological Interventions (API)

Free psychological services are now available to residents of Kingston and Cardinia 

What are Accessible Psychological Interventions (API)?

We are improving access to existing services by providing Accessible Psychological Interventions (API) services to provide better care for the community. Services are free to eligible clients and cover a range of short-term psychological interventions. These are available in individual, family and group formats and matched to people’s needs.

API services can be delivered by clinical psychologists, psychologists, mental health social workers, occupational therapists and mental health nurses.

Can I use API services?

API services is available to you if you:

  • Live or work in the Kingston or Cardinia area
  • Have a healthcare card
  • Have difficulty accessing or affording support services
  • Suffering from mental health issues

How does it work?

API services can be accessed through referrers, including self-referrals. Referrals can be made by anyone including GPs and other primary health providers, schools, social services and other organisations.


If you have been assessed or diagnosed with a mental illness such as mild depression or anxiety (except for children under 12 or if you have a risk of suicide), you can call the Mental Health Intake hotline.

You may also be referred through a GP or other organisation.

Intake
Mental Health Intake will assess your eligibility and conduct a risk assessment. If you are eligible, you will be referred to an appropriate service to help you receive the right care and support.

Getting Help
Your referred healthcare practitioner will work with you to help work through your issues and support you through the process.

Staying Well
Your healthcare practitioner can help you through a range of strategies and skills you can use to stay well.

What do I do now?

If you feel your situation would benefit from API services or you would just like to know more, please call SEMPHN Mental Health Intake phone during business hours at 1800 862 363.

Information For Referrers

API Services are provided for by the South Eastern Melbourne Primary Health Network as a part of the Mental Health Stepped Care Model. It aims to provide accessible mental health support and services to people with mild to moderate mental health needs by linking or referring people to the appropriate service providers.

API services are available for:

  • Live or work in the SEMPHN catchment, and;
  • Have a health care card or can’t afford/
    access similar services.

Referrals are particularly encouraged for people
in the following groups:

  • Children under 12
  • People living in residential aged care
    facilities
  • Aboriginal and Torres Strait Islander people
  • People experiencing homelessness
  • People at risk of suicide
  • Culturally and linguistically diverse people
  • People with perinatal depression
  • People with substance use disorders
  • People who have experienced family
    violence.

Please call SEMPHN Mental Health Intake phone (business hours only) on 1800 862 363 (GPs get priority assistance) or fax 9793 9052.

GPs can fax referrals and GP Mental Health Treatment Plan through or call the intake hotline for priority assistance.
Referral forms and clinical software templates are on the SEMPHN mental health intake resources. Other referral forms are accepted if they contain the relevant required information.

For more information on API services please visit www.semphn.org.au/API

 

API services do not provide after-hours or emergency mental health advice or support.  In case of emergency, call 000.

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