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High Street Medical Centre, 17 High Street
Bunyip, VIC 3815

T 1800 639 523 T 1800 639 523


Chelsea Support Services, 1A Chelsea Road
Chelsea , Vic 3196

T 97728939 T 97728939


Better Place Australia, Level 1/16 Park Rd, Cheltenham VIC 3192 Australia
Cheltenham, VIC 3192

T 03 9556 5333 T 03 9556 5333


Fitzroy Legal Service, Level 4, 126 Moor Street (access via courtyard)
Fitzroy, Victoria 3065

T 03 9355 4700 T 03 9355 4700


Cnr Torquay Road and Reserve Road
Grovedale, Victoria 3216

T 03 9355 4700 T 03 9355 4700


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A New Year Message from Serge

Monday 15 January 2018

In 2017 we were able to provide services to a record number of clients. This growth was matched with a services expansion to enable more clients to take back control of their lives. Underlying this increase is the greater awareness and need for services for those experiencing family violence.

For our sector the response to the Recommendations from the Victorian Royal Commission into Family Violence is critical. At Better Place Australia we have further enhanced our risk assessment and monitoring for clients. We are also developing support services that will be of value to courts responding to the great burden of caseload of family violence.

Our belief is that prevention and early intervention should be a key spoke in the hub of services that respond to family violence issues in the community. With 45% of our Family Dispute Resolution clients reporting the presence of Family Violence, we must respond daily however we are finding that our services are in a position of demand exceeding capacity. Over the next year, we will be advocating for better alignment and integration between State-funded services and Federally funded family support services.

In 2017 we made significant progress in the achievement of Better Place Australia’s 2015 -2020 strategic plan. Our drive to diversify resulted in the introduction of psychological services – a new direction for Better Place Australia. We note that our sustainability objective is on track with a 25% increase in revenue over the last three years. Clients numbers are at record high of 8300. Furthermore, we are responding to changing client needs by expanding services to those in the community with mental health issues and extending a number of our services to areas of emerging demographic need in the western growth corridor of Melbourne.

I would like to take this opportunity to thank directors, executive team, front line practitioners, client support, administration and support staff for their adherence to our values over 2017. Ans also thank our funding partners whose support makes Better Place Australia’s valuable community work possible.

We look ahead with optimism.


Serge Sardo

Better Place Australia