Better Place Australia, Level 1/16 Park Rd, Cheltenham VIC 3192 Australia
Cheltenham, VIC 3192

T 03 9556 5333 T 03 9556 5333


Fitzroy Legal Service, Level 4, 126 Moor Street (access via courtyard)
Fitzroy, Victoria 3065

T 03 9355 4700 T 03 9355 4700


Black Fish Medical Centre, 215/235 Rossiter Road
Koo Wee Rup, Vic 3981

T 1300 623 523 T 1300 623 523

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Accredited Mediator Course

Become an Accredited Mediator!

Better Place Australia is offering an Accredited Mediator course for people who wish to enter the profession or further develop their mediation skills. The course includes the equivalent of two days pre-reading and learning tasks undertaken prior to the course in your own time, plus a three day skills workshop.

Workshop Details

The course meets the requirements of the Australian National Mediator Accreditation System (NMAS) and is designed primarily for those wishing to further develop their mediation and conflict resolution skills and ultimately become an Accredited Mediator under NMAS. Better Place Australia has been a leader in mediation and dispute resolution for over 30 years and is a highly regarded and trusted partner for training services.

There is an increasing use of mediation and other forms of alternative dispute resolution in Australia where the participants, with the support of the mediator, identify issues, develop options, consider alternatives and make decisions about future actions and outcomes. The mediator supports participants to reach their own decisions as they manage the process of dispute and conflict resolution where the participants agree upon the outcomes, when appropriate.

Course Delivery

The course is delivered by expert and experienced mediators with national accreditation. It offers a blended approach to theory and practice, primarily delivered face to face with pre-reading and learning tasks to be completed prior to the start of the course. The delivery provides a variety of learning experiences including workshop, discussion and practice of your mediation skills in role-plays and simulations. The expert facilitators who have many years of mediation experience will provide participants with coaching, guidance and feedback. There is also the opportunity to meet people with a passion for mediation and develop your professional network.

Download the course outline.


There are no formal pre-requisites. The course is suitable for a wide range of professionals seeking to develop their skills in dispute resolution including counsellors, human resources staff, community sector staff, managers and executives, lawyers, accountants, heath care and education professionals. It will provide practical tips, tools and techniques to manage conflict in a range of situations including families, workplace and community settings.

Employment opportunities are increasing in this area, and participants may find expanded mediation skills within their current or future roles, or find opportunities as a mediator. (source: ABS Job Outlook)

RMAB status

Better Place Australia Mediation and Counselling is a registered Recognised Mediation Accreditation Body (RMAB).  Graduates of Better Place Australia’s Accredited Mediator course are eligible to apply for formal recognition as an Accredited Mediator after a formal assessment at an additional cost of $440 (including GST). To obtain national accreditation students must meet both practice and approval standards.

Better Place Australia Training offers information and guidance about the accreditation process.

The Mediator Standards Board provides further details on gaining accreditation.

Register Now


12, 13, 14  September 2018

Three day skills workshop. Pre-reading and learning tasks undertaken prior to course in own time.


Better Place Australia Mediation and Counselling

Level 4 1001 Nepean Highway Moorabbin VIC 3189

$4 all day parking off Redholme Street, close to public transport.


Course registration fee of $2200 (including GST).
Early bird enrolment fee* of  $1980 (including GST)

*10% Early bird discount if you enrol before 30 August 2018.

Includes course materials, morning tea, lunch and afternoon tea for 3-day workshop


Payment by installments available – contact training@betterplaceaustralia.com.au.

Please contact accounts@betterplaceaustralia.com.au for how to pay. If you would please include your Course name and Dates.

Receipts will be provided on request.

Refund Policy

The terms and conditions under which course fees are refunded are:
• Written notice of cancellation is received more than 21 days prior to the course start date – fee refundable less an administration fee of $100.
• Written notice of cancellation is received 21 days or less prior to the course start date – fees refundable less a 30% cancellation fee.
• Written notice of cancellation is received after the course has started – no fees refundable unless evidence of special circumstances can be provided.
• Failure to attend or complete the course – no fees refundable.

Enrolment and Information

Download the Mediator Course Information Pack.

Download the Course Outline.


Want more information?

For more information Phone 1800 639 523 or
Email training@betterplaceaustralia.com.au

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