Research Assistant

Location: Cheltenham

•  Outstanding opportunity to gain practical research experience
•  Cheltenham location, part time (0.8 FTE)
•  Immediate start required

Assist in the preparation, development, and writing up of research projects carried out by The Centre for Better Relationships

Better Place Australia (formerly Better Place Australia) has a vision of “An Australia where all people experience positive relationships, truly value each other and live safer, more confident lives”. As a community focused not-for-profit organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 25 locations in Victoria.

2019 and beyond will see Better Place Australia continue to expand our footprint and the breadth of our service delivery.  Central to our success are the activities of the Centre for Better Relationships (‘The Centre’).  The Centre is a new research initiative by Better Place Australia and aims to influence the research and policy landscape by generating quality assured research outputs that will be amply disseminated and enrich the debate.  Working closely with the Research Manager, key work tasks will include:

• Developing a thorough understanding of relevant research areas using a variety of methods such as systematic and non-systematic literature reviews using appropriate academic and non-academic databases.
• Assisting in the preparation, development, and writing up of research projects carried out by The Centre
• Assisting in the data collection, data analysis, and interpretation of research projects carried out by The Centre
• Assisting in preparation of documents relating to ethics committee requirements
• Assisting with the organising and maintenance of a reference library for The Centre
• Actively participating in the dissemination of the research carried out by The Centre

To be considered prospective candidates will possess an appropriate tertiary qualification ideally in the social sciences and with a strong applied research component.  Highly developed qualitative and quantitative research design and data analysis skills are essential as is a demonstrated ability to contribute to independent and team-based research.   Other essential criteria include proficiency in the use of computer applications including MS Office (including Word, Access/databases and Excel spreadsheets), a proven ability to work with a wide range of stakeholders across multidisciplinary teams and the capacity to handle urgent and sensitive matters with high levels of discretion and professionalism.

Better Place Australia is a dynamic not-for-profit organisation and we provide services for all members of the community regardless of religion, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances.  We offer a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.

Our organisation is committed to child safety and satisfactory completion of a Working with Children Check and National Police Check are mandatory for the preferred candidate.

This role is available on a part-time (0.8 FTE) basis and requires an immediate start.  Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted.

Please click on the link on the side to submit your application – which should include a cover letter and CV.  We appreciate your interest and look forward to hearing from you.

Executive Manager – Psychological Services

Location: Cheltenham

• Exciting period of organisational growth and development
• Recently established Psychological Services division
• Unique blend of operational oversight and strategic positioning

Outstanding leadership opportunity for an accomplished Senior Manager reporting directly to the Chief Executive Officer.

Better Place Australia (formerly Better Place Australia) has a vision of “An Australia where all people experience positive relationships, truly value each other and live safer, more confident lives”. As a community focused not-for-profit organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 28 locations in Victoria.
2019 and beyond will see Better Place Australia continue to expand our footprint and the breadth of our service delivery. Central to our success is the leadership of our Psychological Services division which includes responsibility for all counselling and therapeutic services across mental health, child and adolescents and families & relationship services (FaRS) related programs. The role will also be responsible for Better Place’s centralised telephone intake service and the delivery of group programs. Reporting directly to the CEO, specific areas of responsibility will include:

•  Through a team of Regional Services Managers, overseeing the operational delivery of a variety of psychological services across multiple sites in Victoria ensuring excellence in customer services and therapeutic outcomes
• Leading, coaching and developing a high performing management team with an emphasis on innovation, professionalism, productivity, and sound fiscal management
• Strategically positioning Better Place as a market leader within the sector and seeking out growth, innovation and expansion opportunities
• Creating strong engagement with stakeholders, community and business

To be considered for appointment, prospective candidates will be tertiary qualified in a relevant discipline (eg Psychology, Health, Social Work) and will possess extensive senior management experience in a related sector. Strong operational experience is essential with demonstrated expertise in managing services and teams across a variety of community services programs. Strong financial management and funding experience is also required including the management of budgets, grant agreement requirements and complex funding structures. The successful candidate will have a track record as an exceptional leader with a proven ability to motivate, influence and successfully facilitate change together with highly developed strategic thinking skills including in relation to new service development. A background as a therapeutic practitioner within the community services sector would be a distinct advantage as would knowledge and understanding of the family violence context.

Better Place Australia is a dynamic not-for-profit organisation and we provide services for all members of the community regardless of religion, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances. We offer a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.

Our organisation is committed to child safety and satisfactory completion of a Working with Children Check and National Police Check are mandatory for the preferred candidate.

Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted.

Please click on ‘Apply Now’ to submit your application – which should include a cover letter and CV. We appreciate your interest and look forward to hearing from you.

Regional Services Manager – Psychological Services

Location: Multiple Locations

• Operational management focus
• High impact leadership opportunities
• 2 positions available – North/West and South/East regions

Applications are invited from accomplished Operations Managers keen to join our dynamic team

Better Place Australia has a vision of “An Australia where all people experience positive relationships, truly value each other and live safer, more confident lives”. As a community focused not-for-profit organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 25 locations in Victoria.

2019 and beyond will see Better Place Australia continue to expand our footprint and the breadth of our service delivery. Central to our success is the efficient and effective running of the operations across Better Place Australia’s Psychological Services division. These roles offer a unique blend of site operations management, overall program ownership and operational management of program staff within allocated programs. Applications are now invited from suitably qualified candidates with specific areas of responsibility including:

• Management of allocated site/office locations within the region to ensure the successful implementation of Better Place Australia’s consolidated business plan and strategic direction
• Oversight of the effective and efficient local delivery and operational performance of multidisciplinary services provided by the region including management of local administration
• Provision of operational advice, support and analysis to the Executive Manager for the management of employees and Psychological Services. This includes responding to reports on achievement against Key Performance Indicators (with Counselling/Psychology staff) and productivity trends
• Attending to all human resource managerial responsibilities for direct reports including; recruitment and on-boarding, training and development, performance management, performance planning and review and performance improvement.

To be considered for appointment to this role prospective candidates will be tertiary qualified in a relevant discipline (ie: business/management/social work/behavioural sciences and alike). Extensive operational management experience is required gained from within a health and community services/not for profit sector organisation. Demonstrable experience in leading effective and efficient client service delivery is essential as is a proven ability to motivate, develop and align a multidisciplinary team in the achievement service delivery excellence. Experience as a Clinician delivering Psychological interventions would be a distinct advantage as would an understanding of the family violence context (including safety/risk assessment/reporting).

There are two positions available – with one responsible for the North/West region (covering Broadmeadows/Wyndham Vale/Ringwood sites) and one responsible for South/East region (covering Cheltenham/Frankston sites). These roles are classified as full time though we welcome expressions of interest from suitably qualified prospective candidates who may be seeking a part-time (0.8/4day per week) work pattern.

Better Place Australia is a not for profit organisation and we provide services for all members of the community regardless of religion, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances. We offer a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.

Our organisation is committed to child safety and satisfactory completion of a Working with Children Check and National Police Check are mandatory for the preferred candidate. Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted.

To apply, please click on the link below to submit your application – which should include a cover letter and CV. We appreciate your interest and look forward to hearing from you.

Clinical Supervisor(s) – Psychological Services

Location: Multiple Locations

• Expert clinical supervisory skills?
• Based at either Ringwood, Chadstone or Cheltenham
• Flexible terms (various locations/hours/full time/part time/ABN contractor)

Outstanding opportunity to support Clinicians in the delivery of safe, high quality practice

Better Place Australia (formerly Better Place Australia) has a vision of “An Australia where all people experience positive relationships, truly value each other and live safer, more confident lives”. As a community focused not-for-profit organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 25 locations in Victoria.

2019 and beyond will see Better Place Australia continue to expand our footprint and the breadth of our service delivery.  Central to our success is the delivery of high-quality clinical supervision to Clinicians within our Psychological Services division.  Expressions of interest are invited from suitably qualified candidates with key duties including the following:

• Provision of clinical supervision to Psychological Services personnel including the monitoring of clinical skills and competencies and debriefing to support Clinicians in delivering safe and high-quality services
• Provision of timely and constructive feedback to supervisees, including strengths and areas for improvement and the identification of professional development needs and opportunities
• Provision of ongoing feedback, mentoring, advice and coaching to Clinicians supporting skill development, continuous improvement and increased competency
• Reporting on the clinical reviews of supervisees’ practice, clinical competencies, compliance, and other performance related matters
• Ensuring high standards of ethical and professional standards which are compliant with Better Place Australia policy including duty of care.

To be considered prospective candidates will be tertiary qualified in Psychology/Social Work/Counselling and will possess substantial and broad career experience as a Clinician. Demonstrated experience in the effective and efficient supervision of clinical staff is essential as is extensive experience in the application of best practice models of clinical supervision.  Formal qualifications in Supervision (ie: recognition as an Australian Psychology Board Approved Supervisor) would be a distinct advantage as would a thorough understanding of the family violence context (including safety/risk assessment/reporting).

Better Place Australia is a dynamic not for profit organisation and we provide services for all members of the community regardless of religion, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances.  We offer a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.

Our organisation is committed to child safety and satisfactory completion of a Working with Children Check and National Police Check are mandatory for the preferred candidate.

We welcome expressions of interest from both candidates with their own ABN as well as those who may be seeking a full time or part time engagement.  Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted.

Please click on the link below to submit your application – which should include a cover letter and CV.  We appreciate your interest and look forward to hearing from you.

Financial Counsellor

Location: Wyndham Vale/Broadmeadows

• Based across Wyndham Vale and Broadmeadows offices
• Full time or part time (0.8 FTE)
• Mix of face-to-face and telephone helpline service delivery

Outstanding opportunity for an experienced Financial Counsellor to join our multidisciplinary team

Better Place Australia (formerly Better Place Australia) has a vision of “An Australia where all people experience positive relationships, truly value each other and live safer, more confident lives”. As a community focused not-for-profit organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 28 locations in Victoria.

This is an opportunity to join our expanding team of highly experienced and passionate people who want to make Australia a better place.

The Role

Financial Counsellors support clients to resolve or alleviate financial stress and to improve their ongoing financial capability and inclusion.  This role will involve a blend of both face to face and telephone-based service delivery via the National Debt Helpline.  Key work tasks include:

• Assessing a client’s financial situation to understand the extent of a person’s financial difficulties and to identify options to address these;
• Conduct interviews with clients both face to face and over the phone to provide triage services as required;
• Book face to face appointments for clients and refer to other services including other Financial Counselling services where applicable;
• Advising clients on how to access a range of entitlements and resources to improve their ability to manage their financial affairs.

Required Qualifications and Experience

Prospective candidates must possess a Diploma of Community Services (Financial Counselling), have experience in assisting clients in financial crisis and hardship and be eligible for membership of the Financial and Consumer Rights Council.  Other essential criteria include the ability to think creatively and develop innovative solutions to issues as they arise, excellent communication skills, well developed interpersonal skills and the ability to rapidly build rapport with clients.

Employee Benefits

Better Place Australia is serious about being an employer of choice and to back that claim we offer:

• Generous above award salary rates
• Salary packaging (which increases your take home pay)
• Additional paid annual leave (between Christmas and New Year)
• Annual leave loading of 17.5%
• An 11% superannuation contribution
• 12 weeks paid parental leave
• Up to 20 days family violence leave
• Paid study leave and extensive professional development opportunities

Better Place Australia offers a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.  As an equal opportunity employer, we aim to create an inclusive environment where differences including gender, age, culture, disability, sexual orientation and family and caring responsibilities are valued.  We invite you to be part of a not for profit organisation that fosters a diverse workplace.

Further Information

This position is based across both our Wyndham Vale and Broadmeadows sites and is available on a full-time basis.  Prospective candidates who meet the abovementioned criteria and who are interested in working part-time (0.8 FTE/4 days per week) are also encouraged to apply.

Enquiries may be directed to Ms Nicola Byrne – Regional Services Manager on 9556 5333.

Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted.

Our organisation is committed to child safety and satisfactory completion of a Working with Children Check and National Police Check are mandatory for the preferred candidate

Financial Counsellor

Location: Bendigo

• Bendigo location
• Dynamic not for profit organisation
• Established Financial Counselling team

Outstanding opportunity for an experienced Financial Counsellor to work as part of an integrated service model.

Better Place Australia (formerly Better Place Australia) has a vision of “An Australia where all people experience positive relationships, truly value each other and live safer, more confident lives”. As a community focused not-for-profit organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 28 locations in Victoria.

This is an opportunity for an experienced Financial Counsellor to join our expanding team of passionate people who want to make Australia a better place.

The role

Our Financial Counsellors support clients to resolve or alleviate financial stress and to improve their ongoing financial capability and inclusion.  Key work tasks include:

• Assisting clients to understand their consumer rights and advocate to creditors and service providers;
• Provide information about debt options for clients in financial hardship;
• Helping clients to access a range of entitlements and resources to improve their ability to manage their financial affairs in the future.

Required qualifications and experience

Prospective candidates must possess a Diploma of Community Services (Financial Counselling), have experience in assisting clients in financial crisis and hardship and be eligible for membership of the Financial and Consumer Rights Council.  Other essential criteria include the ability to think creatively and develop innovative solutions to issues as they arise, excellent communication skills, well developed interpersonal skills and the ability to rapidly build rapport with clients.

Employee benefits

Better Place Australia is serious about being an employer of choice and to back that claim we offer:

• Generous above award salary rates
• Salary packaging (which increases your take home pay)
• Additional paid annual leave (between Christmas and New Year)
• Annual leave loading of 17.5%
• An 11% superannuation contribution
• 12 weeks paid parental leave
• Up to 20 days family violence leave
• Paid study leave and extensive professional development opportunities

Better Place Australia offers a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.  As an equal opportunity employer, we aim to create an inclusive environment where differences including gender, age, culture, disability, sexual orientation and family and caring responsibilities are valued.  We invite you to be part of a not for profit organisation that fosters a diverse workplace.

Further Information

This position is available on a full-time basis at our co-location in Bendigo on a maximum term basis linked to funding to conclude 31 December 2019.

Enquiries may directed to Ms Nicola Byrne – Regional Services Manager on 9556 5333.    

Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted.

Our organisation is committed to child safety and satisfactory completion of a Working with Children Check and National Police Check are mandatory for the preferred candidate

Family Dispute Resolution Practitioner

Location: Ringwood

• Ringwood office location
• Dynamic not for profit organisation
• Incorporating LGBTIQ+ client service delivery

Outstanding opportunity for an experienced Family Dispute Resolution Practitioner keen to be part of shaping our Better Pride service.

Better Place Australia (formerly Better Place Australia) has a vision of “An Australia where all people experience positive relationships, truly value each other and live safer, more confident lives”. As a community focused not-for-profit organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 28 locations in Victoria.

This is an opportunity to join our expanding team of highly experienced and passionate people who want to make Australia a better place.

The role

Applications are now invited for the position of Family Dispute Resolution Practitioner.  The appointee will be responsible for providing family dispute resolution services (mediation) with specific work tasks to include:

• Identifying problem-solving options and strategies and providing assistance in clarifying clients’ problems and disputes
• Assisting parents to negotiate sustainable and workable parenting plans
• Assisting parents to negotiate financial settlements when these present alongside parenting issues
• Providing assessment in relation to the provision of Certificates as required by Family Dispute Resolution Practitioner Regulations
• Facilitation of group programs where required.

Required qualifications and experience

Prospective candidates must be able to demonstrate registration as a Family Dispute Resolution Practitioner together with a proven ability to work within Family Law Act.  Knowledge of the effects of separation and divorce on families is essential as is an understanding of the concepts and philosophy of family dispute resolution including mediation.  Other essential criteria include the ability to think creatively and develop innovative solutions to issues as they arise, excellent communication skills, well developed interpersonal skills and the ability to rapidly build rapport with clients.  Candidates with previous experience in a similar role servicing clients within the LGBTI+ space and/or lived experience of same are particularly encouraged to apply.

Employee benefits

 Better Place Australia is serious about being an employer of choice and to back that claim we offer:

• Generous above award salary rates
• Salary packaging (which increases your take-home pay)
• Additional paid annual leave (between Christmas and New Year)
• Annual leave loading of 17.5%
• An 11% superannuation contribution
• Twelve weeks paid parental leave
• Up to 20 days family violence leave
• Paid study leave and extensive professional development opportunities

Better Place Australia offers a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.  As an equal opportunity employer, we aim to create an inclusive environment where differences including gender, age, culture, disability, sexual orientation and family and caring responsibilities are valued.  We invite you to be part of a not for profit organisation that fosters a diverse workplace.

Further information

This position is available on a full-time basis and will require evening work one day per week currently on a Thursday.  Candidates who meet the above-listed criteria and who are looking to work part-time (0.8 FTE/4 days per week) are also encouraged to express interest.

Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted.

Our organisation is committed to child safety and satisfactory completion of a Working with Children Check and National Police Check are mandatory for the preferred candidate

Family Advisor

Location: Traralgon

• Not for profit organisation
• Traralgon location
• Fully funded Vocational Graduate Diploma of Family Dispute Resolution qualification.

Outstanding opportunity to train as a Family Dispute Resolution Practitioner.

Better Place Australia (formerly Better Place Australia) has a vision of “An Australia where all people experience positive relationships, truly value each other and live safer, more confident lives”. As a community focused not-for-profit organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 25 locations in Victoria.

This is an opportunity to join our expanding team of highly experienced and passionate people who want to make Australia a better place.

The appointee to this position will train as a Family Dispute Resolution Practitioner and will complete the Vocational Graduate Diploma of Family Dispute Resolution.  The position holder is responsible for providing initial information, assessment, referral and limited counselling to strengthen relationships and assist families through separation.  Key work tasks include:

• Identifying problem-solving options and strategies and providing assistance in clarifying clients’ problems and disputes.
• Undertake thorough and comprehensive intake and assessments, including screening for safety concerns and determining suitability for Family Dispute Resolution.
• Offering information about post separation parenting and provide assistance to develop parenting plans.

To be considered for appointment, prospective candidates must be eligible to enrol in the Vocational Graduate Diploma of Family Dispute Resolution.  The appointee must be willing to complete this qualification and register as an accredited Family Dispute Resolution Practitioner with the Federal Attorney-General’s Department.  This training will be provided as part of the position.

Knowledge of the effects of separation and divorce on families is essential, as is an understanding of the concepts and philosophy of family dispute resolution including mediation and conciliation.  Other essential criteria include the ability to think creatively and to develop innovative solutions to issues as they arise, excellent communication skills, well developed interpersonal skills and the ability to rapidly build rapport with clients.

This position is based at our Traralgon office though will require will require the successful candidate to work from such other Better Place Australia locations as required from time to time.  Evening work (until 8pm) will be required one day per week.

Better Place Australia offers a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.  As an equal opportunity employer, we aim to create an inclusive environment where differences including gender, age, culture, disability, sexual orientation and family and caring responsibilities are valued.  We invite you to be part of a not for profit organisation that fosters a diverse workplace.

 Enquiries may be directed to Kristen Poel – Regional Services Manager on 95175 9333.

This is a re-advertised position.  Previous candidates need not reapply as we have retained your details.

Our organisation is committed to child safety and satisfactory completion of a Working with Children Check and National Police Check are mandatory for the preferred candidate.

Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted.

Clinician – Psychologist/Mental Health Social Worker/Mental Health Nurse

Location: Mornington

• Dynamic not for profit organisation
• Mental health support for Older Australians focus
• Mornington Peninsula location

Outstanding opportunity to deliver therapeutic interventions for residents of aged care facilities

Better Place Australia (formerly Better Place Australia) has a vision of “An Australia where all people experience positive relationships, truly value each other and live safer, more confident lives”. As a community focused not-for-profit organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 28 locations in Victoria. This is an opportunity to join our expanding team of highly experienced and passionate people who want to make Australia a better place.

The Role

Through the, ‘Better Ageing – Mental Health Support for Older Australians’ federal government initiative, South Eastern Melbourne Primary Health Network (SEMPHN) has funded Better Place Australia to deliver free psychological in-reach services in the Mornington Peninsula region.  Research shows that more than half of Residential Aged Care Facility (RACF) residents suffer from depression, compared to 10-15% of adults of the same age who live in the community. It’s also known that around half of those people affected wish to receive mental health care. This makes it timely for funded mental health services to be available to older people living in RACFs.  The position holder will deliver therapeutic interventions for residents of aged care facilities experiencing low-moderate depression and anxiety.  Key deliverables will include:

• Provision of treatment by way of individual sessions;
• Reviewing the outcomes of sessions, supports and strategies;
• Referral of clients to alternative support services as and where required;
• Liaising with the project team and group facilitator, contributing to group sessions where appropriate.

Employee Benefits

Better Place Australia is serious about being an employer of choice and to back that claim we offer:

• Generous above award salary rates
• Salary packaging (which increases your take-home pay)
• Additional annual leave (between Christmas and New Year)
• Annual leave loading of 17.5%
• An 11% superannuation contribution
• 12 weeks paid parental leave
• Up to 20 days family violence leave
• Paid study leave and extensive professional development opportunities

Required Professional Qualifications & Experience

• Registered as a Psychologist, with the Australian Health Practitioner Regulation Agency (AHPRA), or;
• Qualified and Registered as a Credentialed Mental Health Social Worker and eligible for membership of the Australian Association of Social Workers (AASW), or;
• Qualified and registered as a Mental Health Nurse, and;
• Significant experience and interest in working with older adults with mental illness.

Better Place Australia offers a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.  As an equal opportunity employer, we aim to create an inclusive environment where differences including gender, age, culture, disability, sexual orientation and family and caring responsibilities are valued.  We invite you to be part of a not for profit organisation that fosters a diverse workplace.

This position is available on a full-time basis and is located in Mornington.

Enquiries from prospective candidates may be directed to Tony Clarkson – Executive Manager Psychological Services on 9556 5333.

Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted.

Our organisation is committed to child safety and satisfactory completion of a Working with Children Check and National Police Check are mandatory for the preferred candidate.

Financial Counsellor

Location: Various Locations

• Various locations available: Chadstone/Cheltenham/Broadmeadows/Narre Warren
• Full time or part time (several positions available)
• Mix of both telephone and face to face helpline service delivery

Outstanding opportunity for an experienced Financial Counsellor to provide support to clients via the National Debt Helpline.

Better Place Australia (formerly Better Place Australia) has a vision of “An Australia where all people experience positive relationships, truly value each other and live safer, more confident lives”. As a community focused not-for-profit organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 25 locations in Victoria.

This is an opportunity to join our expanding team of highly experienced and passionate people who want to make Australia a better place.

The role

Financial Counsellors in our National Debt Helpline team support clients to resolve or alleviate financial stress and to improve their ongoing financial capability and inclusion.  With a focus on telephone-based service delivery, the role will also incorporate face to face counselling.  Key work tasks include:

• Assessing a client’s financial situation to understand the extent of a person’s financial difficulties and to identify options to address these;
• Conduct interviews with clients over the phone and face to face to provide triage services as required;
• Book face to face appointments for clients and refer to other services including other Financial Counselling services where applicable;
• Advising clients on how to access a range of entitlements and resources to improve their ability to manage their financial affairs.

Required qualifications and experience

Prospective candidates must possess a Diploma of Community Services (Financial Counselling), have experience in assisting clients in financial crisis and hardship and be eligible for membership of the Financial and Consumer Rights Council.  Other essential criteria include the ability to think creatively and develop innovative solutions to issues as they arise, excellent communication skills, well developed interpersonal skills and the ability to rapidly build rapport with clients.  Previous experience as a Practitioner in a telephone-based role would be a distinct advantage.

Employee benefits

Better Place Australia is serious about being an employer of choice and to back that claim we offer:

• Generous above award salary rates
• Salary packaging (which increases your take home pay)
• Additional paid annual leave (between Christmas and New Year)
• Annual leave loading of 17.5%
• An 11% superannuation contribution
• 12 weeks paid parental leave
• Up to 20 days family violence leave
• Paid study leave and extensive professional development opportunities

Better Place Australia offers a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.  As an equal opportunity employer, we aim to create an inclusive environment where differences including gender, age, culture, disability, sexual orientation and family and caring responsibilities are valued.  We invite you to be part of a not for profit organisation that fosters a diverse workplace.

Further information

Full time and part time roles are available.  Enquiries may directed to Ms Nicola Byrne – Regional Services Manager on 9556 5333.    

Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted.

Our organisation is committed to child safety and satisfactory completion of a Working with Children Check and National Police Check are mandatory for the preferred candidate

Financial Counsellor

Location: Bendigo

• Bendigo location
• Dynamic not for profit organisation
• Established Financial Counselling team

Outstanding opportunity for an experienced Financial Counsellor to work as part of an integrated service model.

Better Place Australia (formerly Better Place Australia) has a vision of “An Australia where all people experience positive relationships, truly value each other and live safer, more confident lives”. As a community focused not-for-profit organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 25 locations in Victoria.

This is an opportunity to join our expanding team of highly experienced and passionate people who want to make Australia a better place.

The role

Our Financial Counsellors support clients to resolve or alleviate financial stress and to improve their ongoing financial capability and inclusion.  Key work tasks include:

• Assisting clients to understand their consumer rights and advocate to creditors and service providers;
• Provide information about debt options for clients in financial hardship;
• Helping clients to access a range of entitlements and resources to improve their ability to manage their financial affairs in the future.

Required qualifications and experience

Prospective candidates must possess a Diploma of Community Services (Financial Counselling), have experience in assisting clients in financial crisis and hardship and be eligible for membership of the Financial and Consumer Rights Council.  Other essential criteria include the ability to think creatively and develop innovative solutions to issues as they arise, excellent communication skills, well developed interpersonal skills and the ability to rapidly build rapport with clients.

Employee benefits

 Better Place Australia is serious about being an employer of choice and to back that claim we offer:

• Generous above award salary rates
• Salary packaging (which increases your take home pay)
• Additional paid annual leave (between Christmas and New Year)
• Annual leave loading of 17.5%
• An 11% superannuation contribution
• 12 weeks paid parental leave
• Up to 20 days family violence leave
• Paid study leave and extensive professional development opportunities

Better Place Australia offers a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.  As an equal opportunity employer, we aim to create an inclusive environment where differences including gender, age, culture, disability, sexual orientation and family and caring responsibilities are valued.  We invite you to be part of a not for profit organisation that fosters a diverse workplace.

Further information

This position is available on a full time basis at our co-location in Bendigo on a maximum term basis to conclude 31 December 2019.

Enquiries may directed to Ms Nicola Byrne – Regional Services Manager on 9556 5333.    

Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted.

Our organisation is committed to child safety and satisfactory completion of a Working with Children Check and National Police Check are mandatory for the preferred candidate

Family Dispute Resolution Practitioner 

Location: Chadstone

• Convenient Chadstone office location (Oakleigh)
• Dynamic not for profit organisation
• Full time or part-time

Outstanding opportunity for an experienced Family Dispute Resolution Practitioner

Better Place Australia (formerly Better Place Australia) has a vision of “An Australia where all people experience positive relationships, truly value each other and live safer, more confident lives”. As a community focused not-for-profit organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 25 locations in Victoria.

This is an opportunity to join our expanding team of highly experienced and passionate people who want to make Australia a better place.

The role

Applications are now invited for the position of Family Dispute Resolution Practitioner.  The appointee will be responsible for providing family dispute resolution services (mediation) with specific work tasks to include:

• Identifying problem-solving options and strategies and providing assistance in clarifying clients’ problems and disputes
• Assisting parents negotiate sustainable and workable parenting plans
• Assisting parents negotiate financial settlements when these present alongside parenting issues
• Providing assessment in relation to the provision of Certificates as required by Family Dispute Resolution Practitioner Regulations
• Facilitation of group programs where required.

Required qualifications and experience

Prospective candidates must be able to demonstrate registration as a Family Dispute Resolution Practitioner together with a proven ability to work within Family Law Act.  Knowledge of the effects of separation and divorce on families is essential as is an understanding of the concepts and philosophy of family dispute resolution including mediation.  Other essential criteria include the ability to think creatively and develop innovative solutions to issues as they arise, excellent communication skills, well developed interpersonal skills and the ability to rapidly build rapport with clients.

Employee benefits

Better Place Australia is serious about being an employer of choice and to back that claim we offer:

• Generous above award salary rates
• Salary packaging (which increases your take home pay)
• Additional paid annual leave (between Christmas and New Year)
• Annual leave loading of 17.5%
• An 11% superannuation contribution
• Twelve weeks paid parental leave
• Up to 20 days family violence leave
• Paid study leave and extensive professional development opportunities

Better Place Australia offers a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.  As an equal opportunity employer, we aim to create an inclusive environment where differences including gender, age, culture, disability, sexual orientation and family and caring responsibilities are valued.  We invite you to be part of a not for profit organisation that fosters a diverse workplace.

Further information

This position is available on a full time basis and will require evening work one day per week currently on a Thursday.  Candidates who meet the above listed criteria and who are looking to work part time (0.8 FTE/4 days per week) are also encouraged to express interest.

Enquiries from prospective candidates may directed to Ms Mariela Villar – Regional Services Manager on 9564 6922.      

Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted.

Our organisation is committed to child safety and satisfactory completion of a Working with Children Check and National Police Check are mandatory for the preferred candidate