Thanks to Federal Government funding, if you live in Victoria, you can access free financial counselling.
- In-person – If you’d like an in-person appointment with one of our qualified specialists, you can find us at any of the Victorian suburbs listed below.
- By video-chat or phone – You can contact us to book a telehealth appointment via:
- Online enquiry
- Live Chat (On the bottom-right corner of our contact page)
- Phone Call
PLEASE NOTE: Unfortunately, we can not provide emergency payments of any kind. Please consider No Interest Loans from Good Shepherd if you are in need of fair and affordable credit for essential goods and services.
Suburbs For In-Person Appointments
| Abbotsford |
| Aberfeldie |
| Airport West |
| Albert Park |
| Albion |
| Alphington |
| Altona – incl Altona North |
| Altona Meadows |
| Anglesea |
| Ardeer |
| Armadale |
| Ascot Vale |
| Bacchus Marsh |
| Bannockburn |
| Barwon Heads |
| Bell Park |
| Belmont |
| Braybrook |
| Briar Hill |
| Broadmeadows |
| Brunswick – Incl East & West |
| Bulla |
| Bundoora – East |
| Bundoora North & West |
| Cairnlea |
| Campbellfield |
| Carlton |
| Carlton North |
| Caroline Springs |
| Clifton Springs |
| Coburg |
| Coburg North |
| Collingwood |
| Coolaroo |
| Corio |
| Craigieburn |
| Deer Park |
| Delahey |
| Derrimut |
| Diamond Creek |
| Docklands |
| Eaglemont |
| East Melbourne |
| Eltham |
| Elwood |
| Epping |
| Essendon – Essendon West |
| Essendon Airport |
| Fairfield |
| Fawkner |
| Fitzroy |
| Fitzroy North |
| Flemington |
| Flemington Racecourse |
| Footscray |
| Geelong |
| Geelong West |
| Gisborne |
| Gladstone Park |
| Glenroy |
| Golden Plains – South |
| Greensborough |
| Greenvale |
| Grovedale |
| Hadfield |
| Hamlyn Heights |
| Heidelberg |
| Heidelberg West |
| Highton |
| Hillside |
| Hoppers Crossing – North & South |
| Hurstbridge |
| Ivanhoe |
| Ivanhoe East |
| Keilor |
| Keilor Downs |
| Keilor East |
| Kensington |
| Kinglake |
| Kings Park |
| Kingsbury |
| Kingsville |
| Lalor |
| Lara |
| Laverton |
| Leopold |
| Lorne |
| Macedon |
| Maribyrnong |
| Meadow Heights |
| Melbourne |
| Melbourne Airport |
| Melton – Incl South & West |
| Mickleham |
| Mill Park North & South |
| Moolap |
| Montmorency |
| Moonee Ponds |
| Mount Cottrell |
| Newcomb |
| Newport |
| Newtown |
| Niddrie |
| Norlane |
| North East – Melbourne |
| North Geelong |
| North Melbourne |
| Northcote |
| Ocean Grove |
| Panton Hill |
| Parkville |
| Pascoe Vale |
| Pascoe Vale South |
| Plenty |
| Point Cook |
| Port Melbourne |
| Port Melbourne Industrial |
| Portarlington |
| Prahran |
| Preston |
| Princes Hill |
| Queenscliff |
| Research |
| Reservoir East & West |
| Richmond |
| Riddells Creek |
| Rockbank |
| Romsey |
| Rosanna |
| Roxburgh Park |
| Seabrook |
| Seddon |
| Somerton |
| South Melbourne |
| South Morang |
| South Yarra – East |
| South Yarra – West |
| Southbank |
| St Albans – incl. North & South |
| St Andrews |
| St Kilda & St Kilda East |
| Strathmore |
| Sunbury |
| Sunbury – South |
| Sunshine – incl. North & West |
| Sydenham |
| Tarneit |
| Taylors Hill |
| Taylors Lakes |
| Thomastown |
| Thornbury |
| Tottenham |
| Toorak |
| Torquay |
| Truganina |
| Tullamarine |
| Viewbank |
| Wallan |
| Warrandyte North |
| Watsonia |
| Wattle Glen |
| Werribee – Incl Werribee South |
| West Footscray |
| West Melbourne |
| Westmeadows |
| Whittlesea |
| Williamstown |
| Windsor |
| Winchelsea |
| Wyndham Vale |
| Yallambie |
| Yarrambat |
| Yarra – North |
| Yarraville |
If you do not reside in a funded area, you can access free financial counselling through the National Debt Helpline (NDH) here.
Get Support
Please make an enquiry if you would like to book an appointment for one of our services. Alternatively, you can live chat with us during business hours.
